cleverQ for public administrations
For your citizens a modern
appointment and waiting time management
Benefit from centralized management of your appointment and walk-in customers with a customized system for public authorities. Digitize your processes without interfering with existing IT infrastructure.
Your first step on the way to uncomplicated digitization
Digitalisierung ist am erfolgreichsten, wenn Bürger den Mehrwert und die Vorteile nutzen können.
Ein kleiner Schritt für Sie, bedeutet einen großen Sprung für Ihren Service am Bürger.
Our solutions for authorities
Queue Management
Online & Offline Appointment Service
Accessible Web Appointments
e-Tickets (digital waiting tickets)
With cleverQ’s web queue management, you can issue e-tickets (digital queue tokens) via all common browsers. You do not need to install any additional software (SaaS – Software as a Service). Your citizens book their waiting tickets simply by scanning a QR code with their cell phone or via the free cleverQ app.
Of course, you can complement the concept by issuing waiting tags via kiosk systems or by your staff at the service counter.
Monitors & Displays
Touch kiosk systems
Extend existing systems easily
Metropolitan areas and large cities
A concept designed for high visitor numbers.
Reliable and easy to use for staff and citizens.
Numerous extensions for changing requirements.
Multi-language support, data protection and flexibility for secure operation.
Small cities and municipalities
The optimal solution for small cities and municipalities.
Numerous citizens’ offices, registration offices, employment agencies, etc. already use our platform and enable digital citizen services even on a small budget.
Low monthly costs thanks to SaaS principle, no large investments necessary.
Discover our modules
Our system architecture as an interactive 3D map
With our interactive 3D map you can discover our solutions and see how they are implemented in practice.
Using the controls, you can select different “hotspots” and get detailed information.
cleverQ DSGVO & Data Protection
As a provider of SaaS (Software as a Service), the data protection and IT security of our customers and our own infrastructure is one of the most important challenges. We ensure data security on several levels.
On the one hand, we cooperate with renowned hosters (such as Hetzner) to ensure that our digital services are available, performant and protected at all times. On the other hand, we comply with all requirements of the DSGVO regulation and periodically renew the ISO 27001 certificate (Information security management systems).