cleverQ for immunization centers
For your patients a modern
Appointment and waiting time management.
Benefit from centralized management of your appointment and walk-in patients with a customized system for vaccination centers. Digitize your processes without interfering with existing IT infrastructure.
Optimize vaccination process, digitize workflows Enable online appointment booking
Especially for vaccination centers, we have developed a customized solution that simplifies the vaccination process,
from booking to treatment.
Our solutions for vaccination centers
Many vaccination centers and testing stations throughout Germany rely on cleverQ and benefit from a central, digital system for process optimization.
Monitors & Displays
Touch kiosk systems
cleverQ provides you with many features for your ticket dispensers. You decide which range of functions you want to offer your patients. From simple paper ticket issuance to appointment reservation, everything a modern kiosk system needs for process handling is available.
For patients
Process overview
1.
Contact patients
1.1
Patient books appointment
2.
Patient registers on site
3.
Reservation code becomes service ticket
4.
Calling/forwarding the patient to stations
5.
Treatment
Appointment allocation
Citizen will be contacted by email. In this email, a link is provided for online appointment booking. The citizen books the appointment and can go to the vaccination center at the specified time.
Appointments can also be scheduled by phone or provided by your amployees, whereafter they automatically appear in the central appointment management system.
Additional options
Patients receive appointment confirmation alternatively as SMS (reservation code)
When booking an appointment via WEB, a QR code is generated.
With the free cleverQ app, this QR code can be scanned and automatically becomes an appointment in the app.
Printout of the appointment is no longer necessary
Registration on site
On site, patients can choose: registration via service terminal or at your service counter. The reservation code automatically becomes a service ticket. The citizen is directed via the service ticket to the next consultation or directly to the vaccination.
The citizen can be forwarded to different stations as often as desired until the process is completed.
Discover our modules
A major advantage of cleverQ is its flexibility and scalability. With extensions for your appointment or queuing system, you can add useful functions with little effort.
Our system architecture as an interactive 3D map
With our interactive 3D map you can discover our solutions and see how they are implemented in practice.
Using the controls, you can select different “hotspots” and get detailed information.
cleverQ DSGVO & Data Protection
As a provider of SaaS (Software as a Service), the data protection and IT security of our customers and our own infrastructure is one of the most important challenges. We ensure data security on several levels.
On the one hand, we cooperate with renowned hosters (such as Hetzner) to ensure that our digital services are available, performant and protected at all times. On the other hand, we comply with all requirements of the DSGVO regulation and periodically renew the ISO 27001 certificate (Information security management systems).
8 reasons to choose cleverQ
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