Facebook Instagram Linkedin
+49(0)4327 25398 30
Solutions 3D Demo
+49(0)4327 25398 30
[email protected]

cleverQ statistics

Get insight into your business processes with data-driven, statistical evaluations of all processes related to appointment and waiting time management.
Features
Request consulting or an offer

What is cleverQ statistics?

The statistics module creates attractive graphics of customer visit times in your organization with just one click. The display as bar chart, line chart or pie chart can be chosen freely and thus provides a convenient overview.

Request consulting or an offer

Data-driven, statistical evaluation

Get a detailed overview of your citizen/customer flows. Graphically generated evaluations of the most important process flows help you to view workload peaks, processing times or average values for waiting times. With these evaluations, you can make data-based decisions to improve customer service and employee efficiency. You can evaluate the following data with cleverQ Statistics:
  • Number of e-tickets booked
  • Average waiting time
  • Maximum waiting time
  • Processing time
  • Number of appeared calls
  • Timeline with number of e-tickets (detect peak times)
  • etc.
    • Discover cleverQ modules

    Additional modules and extensions for the management of your queues and appointments

    Discover our modules

    A major advantage of cleverQ is its flexibility and scalability. With extensions for your appointment or queuing system, you can add useful functions with little effort.

    Statistics

    Data-supported, statistical evaluations of all processes of your queuing system.

    e-ticket

    No hardware, no investment, no paper, eco-friendly, simple.

    Appointment management

    Professional online appointment booking system at a reasonable price.

    AI avatars

    AI avatars for multifunctional kiosk systems for service optimization

    Accessibility

    Enable people with physical disabilities to book your services.

    Calendar sync

    Appointments are automatically synchronized by the cleverQ appointment system and displayed in your calendar.

    Video consultation

    Assign online appointments for video consultation (Zoom, MS Teams, Flexperto, BigBlueButton).

    SOS

    Request help in your office at any time, even across locations.

    Access control

    Automatically restrict access to areas in connection with your queuing system.

    Pager

    Thats why its worth switching from a pager system to a modern and cost-effective alternative.

    Public Page Information

    Inform your customers on your individual website about the number of people currently waiting, the average waiting time, or the last call.

    Voice output

    Call up waiting numbers via audio using customizable announcements.

    Customer feedback

    Customer satisfaction analyses for
    service optimization.

    Digital Signage

    Infotainment and queuing display on one monitor. Powered by picturemachine.

    cleverQ industries

    cleverQ specializes in the areas of public authorities, finance,
    utilities, healthcare, public transport, logistics and professional service providers.

    Discover cleverQ industry solutions

    Public administrations

    (job centers, registration offices, citizens’ offices)
    Bénéficiez d’une gestion centralisée de vos clients sur rendez-vous et sans rendez-vous avec un système personnalisé pour les agences gouvernementales.
    Voir la solution sectorielle

    Vente au détail

    (supermarchés, pharmacies, centres commerciaux)
    Système simple et fiable pour le contrôle des clients et des files d’attente. 
    Voir la solution sectorielle

    Logistique

    (manutention, rampes de chargement, entrées et sorties)
    Un système moderne de gestion des rendez-vous et du temps d’attente pour optimiser le contrôle de vos processus lors de l’arrivée, de l’enregistrement, du chargement et du déchargement.
    Voir la solution sectorielle

    Fournisseur de services

    (services publics, banques, compagnies d’assurance)
    Bénéficiez d’une gestion centralisée de vos clients sur rendez-vous et sans rendez-vous avec un système personnalisé pour les services publics.
    Voir la solution sectorielle

    Vous souhaitez en savoir plus ?

    Vous souhaitez tester cleverQ Statistics pour votre entreprise ou le réserver directement ? Envoyez-nous un court message et nous vous répondrons dans les plus brefs délais.