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Intelligent appointment booking with AI (powered by we-do.ai)

AI voice assistance
for your company

With the cleverQ AI voice assistant, you can reduce your employees’ workload and create capacity for other processes without the need for additional staff.

This is made possible by intelligent appointment booking on the phone

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Automated, intelligent appointment booking on the phone

The added value of AI-controlled appointment booking by phone

The cleverQ voice assistant(powered by we-do.ai) helps you to automate your appointment requests via telephone and make them available around the clock. Regardless of working hours, public holidays or staff availability.

Inbound appointment booking
Outbound cancellations (e.g. appointment cancellations)
Reducing the workload for employees
No additional staff for booking appointments by telephone
Appointments can be booked around the clock, regardless of working hours, weekdays, public holidays or staff availability.
Make appointments accessible for blind people or people with visual impairments
Can be combined with other cleverQ solutions
Pay as you use – billing based on actual transactions (telephone calls with customers)
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Example of an appointment booking with our AI language assistant.

Creating synergies with other cleverQ solutions

The cleverQ voice assistant can be combined with existing cleverQ solutions to further reduce the workload on your employees and offer your customers/citizens even better service quality and availability:
  • Kiosk systems with self-service function
  • Barrier-free web appointments
  • cleverQ Voice output for waiting areas
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    Barrier-free WEB appointments

    The cleverQ barrier-free WEB appointments module is an extension for our online appointment booking system. With numerous settings, your customers/citizens can customize the presentation of your web appointment page so that it meets their needs and enables convenient appointment booking.
    Visually impaired people: Support for people with poor eyesight
    Read texts aloud: Assistance for people who have problems reading online texts.
    Cognitive limitations: Assistance with reading and recognizing important elements
    Epileptics: animations are deactivated and dangerous color combinations are reduced
    ADHD settings: Distractions are reduced and a clear focus is set
    Blind people: The screen reader can recognize the contents of the website
    People with motor disabilities: The website can be used with the keyboard
    Reset settings: Restore default settings quickly and easily
    Individual settings: Numerous individual settings
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    cleverQ modules

    Useful functions and extensions
    in the public sector

    Statistics

    Data-supported, statistical evaluations of all processes of your queuing system.

    e-ticket

    No hardware, no investment, no paper, eco-friendly, simple.

    Appointment management

    Professional online appointment booking system at a reasonable price.

    AI avatars

    AI avatars for multifunctional kiosk systems for service optimization

    Accessibility

    Enable people with physical disabilities to book your services.

    Calendar sync

    Appointments are automatically synchronized by the cleverQ appointment system and displayed in your calendar.

    Video consultation

    Assign online appointments for video consultation (Zoom, MS Teams, Flexperto, BigBlueButton).

    SOS

    Request help in your office at any time, even across locations.

    Access control

    Automatically restrict access to areas in connection with your queuing system.

    Pager

    That's why it's worth switching from a pager system to a modern and cost-effective alternative.

    Public Page Information

    Inform your customers on your individual website about the number of people currently waiting, the average waiting time, or the last call.

    Voice output

    Call up waiting numbers via audio using customizable announcements.

    Customer feedback

    Customer satisfaction analyses for
    service optimization.

    Digital Signage

    Infotainment and queuing display on one monitor. Powered by picturemachine.

    cleverQ system architecture as an interactive 3D map

    With our interactive 3D map, you can discover our solutions and see how they are implemented in practice.
    You can use the control elements to select different “hotspots” and obtain detailed information.

    cleverQ GDPR & data protection

    As a provider of SaaS (Software as a Service), the data protection and IT security of our customers and our own infrastructure is one of the most important challenges we face. We guarantee data security on several levels.

    On the one hand, we cooperate with well-known hosters (such as Hetzner) to ensure that our digital services are available, performant and protected at all times, while on the other hand we comply with all GDPR regulations and periodically renew our ISO 27001 certificate (information security management systems).

    A solution with real added value

    Would you like to test cleverQ for your company or book it directly? Just send us a short message or give us a call.
    +49 (0)4327 25398 30